Baltimore (Sept 23, 2021) – CHESA is pleased to announce we have promoted Andy Shepherd to Vice President of Engineering. In this role, Andy contributes to CHESA’s strategy and planning on the leadership team, representing CHESA’s engineering arm of the company. CEO Jason Paquin announced, “Andy has elevated his contribution in guiding our organization down the path of new service delivery methods, increased service value realization, employee care and satisfaction, and cross-functional collaboration of the service teams throughout the organization.”
His approach enables a team to solve workflow problems with technology and creative vision and support clients at every phase, including project management, commissioning, support, and training. Peter Price, VP of Solutions, says, “I’m excited to continue partnering with Andy and see the evolution of our professional services team under his leadership.”
With CHESA’s continued growth, Andy focuses on scaling delivery resources for CHESA’s client commitments. This includes continuing to optimize service delivery methodologies, enabling CHESA’s “white glove services” to be what clients expect from CHESA. “We’re very pleased to have Andy take on this new role,” says Lance Hukill, VP of Sales, “It reinforces CHESA’s commitment to Research & Development and continued drive of value to our clients.” Andy states, “We’re ensuring we focus our culture of care on service and engineering teams as well as the clients we serve as we continue our rapid growth.”
About Andy: A graduate of the University of Stirling, Scotland, Andy studied Computing Science, concentrating on media and workflow/automation. He served in London-based positions as a Systems Administrator in post-production and independent media workflow consultancy. Andy joined CHESA in 2013 as a Support Engineer, rising to Director of Professional Services, serving in that role for four years. Before being promoted to VP of Engineering, Andy was responsible for overseeing CHESA’s projects team and assisting with the direction of the support team, including professional development. He oversaw solutions architecture, consultation, and implementation and consulted with clients on workflow, infrastructure, and future planning. He consulted on CHESA’s R&D efforts and managed vendor relationships. In addition, he helped clients with everything from broad concepts of business process management to solutions architecture. Andy is often recognized for his ability to form a narrative of a conceptual project to help both clients and co-workers understand the processes involved. He is active in AMIA and SMPTE to stay abreast of evolving technology.