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Broadcast Support Engineer – New York, NY

Responsibilities

  • Working with the Support Analyst (Swarm Lead) and other team members to assist in urgent situations, while providing comprehensive and empathetic resolution of client issues with high-profile customers.
  • Participating in CHESA’s on-call, out of hours support rotation.
  • Strong support skills, specifically with broadcast video engineering (operations and control room) and high-performance production storage infrastructure (SAN/NAS) products.

Benefits

Chesapeake Systems provides a competitive salary range and a full range of benefits. We are a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, military or veteran status, gender identity or expression, or any other basis protected by local, state or federal law.

Qualifications & Skills

Job Requirements

  • A drive to provide the best service possible with problem-solving skills for design, debug and testing of solutions, and the diagnoses of support issues.
  • The ability to convey information about potentially beneficial solutions to clients in an advisory capacity, in support of the sales team.
  • Responsibility, ownership, and management, of their own self-paced learning, to further their knowledge and role within the team, supplemented with coaching and professional development with your manager.
  • An ability to prioritize and execute tasks in a high-pressure environment.
  • An ability to on occasion lift and carry 50+ lbs.

Skill Requirements

  • Experience working with IP based video and audio workflows (Newtek NDI, AES67, AES50, SMTPE 2110).
  • Working knowledge of broadcast IT systems (playback servers, ingest servers and/or on-air graphics).
  • Experience with video routing systems (Imagine, Everts, Blackmagic and/or AJA).
  • Working knowledge of broadcast and cinema camera systems (Sony, Canon).
  • Broadcast switchers (Ross, Newtek and Grass Valley) is preferred but not required.

Additional Information

Location: New York, NY

Type

Exempt

Minimum Years of Experience

A Bachelor’s degree in Computer Science, Software Engineering, or a related field or 2-3+ years demonstrable professional experience in a related industry.

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